Staying here was quite aggravating and we don't plan to ever come back.
We stayed in a two queen no smoking room on the 2nd floor. The room included a small fridge, microwave and small Keurig. The was a free breakfast included with the room. There were waffles, eggs, cereal, fruit, yogurt as well as muffins, bagels and toast. One morning was sausage patties and the next had sausage links. It was our first stay there and we will definitely return.
My best friend and I had the misfortune of having to stay here for a night. The staff, especially at the front desk, was incredibly rude. Our room was absolutely disgusting. Within the first five minutes of entering the room, we found three bugs, on the curtains, stained sheets, hairs everywhere, and a faucet that couldn't produce a non-smelling substance. In addition, I can't put into words how foul smelling the AC unit's air was.
We complained to the front desk and they couldn't care less. Their "5 minute break" from the desk was around a 20 minute wait for us.
Pretty good hotel, free parking, and quite nice continental breakfast. Right off I-29, close to downtown Omaha and Council Bluffs, I'd say it's a very far cost-benefit place. Their pool area is also quite nice!
Save your worthwhile money for the casino next door. You'll be in a better mood and people will actually treat you with some respect.
Professional, friendly & efficient front desk personnel. Personable cleaning & dining room attendants. Nice size room (double Queen w/mini refrigerator & microwave) and a picturesque view of "Muddy Mo" (Missouri) River & Omaha banks. Fantastic hot & cold breakfast (omelettes are to die for)! Great location for family fun (Kid Quest & pool available), business or leisure trip! I give it - "2 Thumbs up & A Pinkie"
Very nice little hotel right off I-29, right next to the Ameristar casino. Has a great continental breakfast, friendly staff, free parking and you have the chance of getting a great view to the Missouri river. There is also a pool available. Would definitely recommend for a quick weekend getaway.
Holiday Inn Hotel Suites Council Bluffs I 29 is a US Lodging based in Council Bluffs, Iowa. Holiday Inn Hotel Suites Council Bluffs I 29 is located at 2202 River Rd, Council Bluffs, IA 51501, USA.
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